Privacy Policy

Effective Date: November 2025

Company: JRide Corporation | Contact: info@jride.net

JRide ("we", "our", or "us") operates the JRide mobile application and related services ("Service"). This Privacy Policy explains how we collect, use, and protect your information when you use the JRide app.

Information We Collect

Personal Information

Such as name, phone number, email address, and profile details.

Location Information

To enable real-time ride tracking, driver routing, distance calculation, and safety monitoring.

Usage Data & Device Information

Such as IP address, device type, crash logs, performance analytics, and app interaction data.

Transaction & Ride Details

Such as pickup and drop-off locations, timestamps, and driver assignment records.

How We Use Your Information

We use collected information to:

Provide and improve the JRide ride-hailing and delivery services
Assign drivers and calculate routes
Enable safety features and customer support
Prevent fraud and enhance security
Improve app performance through analytics

Location Data

JRide requires foreground and background location permissions for:

  • Live driver and rider tracking
  • Navigation and routing
  • Sending nearby driver options

Users may disable location from device settings, but core ride functions may not work.

Information Sharing

We do not sell or rent personal information.

We may share data only with:

Drivers or riders involved in a trip
Service providers (mapping, payment, hosting)
Law enforcement when legally required

Data Security

Your Data is Protected

We use encryption and secure access protocols to protect data.

No method of storage or transmission is 100% secure, but we continuously work to strengthen our systems.

Data Retention

We retain information as long as needed to provide services, comply with regulations, and resolve disputes.

User Rights

Users may:

Request access to personal data

Request deletion or correction

Withdraw location permissions

To submit a request, contact info@jride.net

Children's Privacy

JRide is not intended for users under 18.

Changes to This Policy

We may update this Privacy Policy and will notify users via in-app message or email.

Contact

Questions About Your Privacy?

For any questions:

📧 info@jride.net
🏢 JRide Corporation, Philippines